Legal
Terms of Service
Last updated: July 2026
1. Acceptance of Terms
By accessing or using SelectedRoom, you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.
2. Booking & Payments
All bookings are subject to availability and confirmation by the partner hotel. Payments are processed securely through our payment provider. Prices shown are inclusive of applicable taxes and fees as detailed at checkout.
3. Cancellation Policy
All bookings made through SelectedRoom are final and non-refundable. Due to the time-sensitive nature of our last-minute and special-deal offers, cancellations, modifications, or refunds cannot be processed once a booking is confirmed and payment is received. If you are unable to honour your reservation, we recommend contacting the hotel directly — any goodwill consideration such as a date change or credit is solely at the hotel's discretion and is not guaranteed by SelectedRoom. For payment disputes, contact us at support@selectedroom.com.
4. User Responsibilities
You agree to provide accurate information when booking, comply with the hotel's house rules and check-in requirements, and not use the platform for any unlawful purpose.
5. Intellectual Property
All content on SelectedRoom — including text, images, logos, and software — is the property of SelectedRoom or its licensors and may not be reproduced without written permission.
6. Limitation of Liability
SelectedRoom acts as an intermediary between guests and partner hotels. We are not liable for the quality of services provided by hotels, disputes between guests and hotels, or events outside our reasonable control including force-majeure circumstances.
7. Changes to Terms
We may update these Terms at any time. Continued use of the platform after changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
8. Contact
For questions about these Terms or any platform-related matter, contact us at support@selectedroom.com.